Tag: Strategy
Transforming Citizen Engagement in Digital Government
Because the digital landscape is evolving so rapidly, the concept of digitising government services has reached a crossroads. Where we used to think about what’s worked before, we now have a tougher question to consider: […]
Harnessing Sovereign AI for New Zealand’s Economic Growth
Unless you live under a rock you will be familiar with “consumer AI”, be it ChatGPT, Claude, Gemini, Midjourney or even the older and somewhat stupider Siri and Alexa. For most people this is the […]
Design Thinking – How to make it Work
Your business is lagging, what do you do? Put a bunch of people in a room for a day with five million Post-it notes, pizza, coffee and some bean bags for a solid day of Design Thinking. The next day hang the flipchart pictures of their cool new ideas around the office and pronounce yourself an innovative company. Unfortunately that’s where it usually stops and the only company that grows as a result is 3M, thanks to Post-it.
Because of scenarios like this Design Thinking gets a bad rap, but as with all things you shouldn’t blame the tool for poor workmanship. Like all things there are some great uses for Design Thinking, but on its own its not the cure-all that some claim it to be
Your Inbox speaks volumes about your Leadership style
All organisations like to think they are customer focused, but there’s one simple way to find out if that’s real or just a delusion. Look in your inbox, you’ll find the answer is there right now.
In Plain English 