Tag: AI
The Future of AI: Separating Myths from Reality
The holy grail of AI, the pinnacle of human achievement, the ultimate weapon, our future master, and the end of the world as we know it. Is that plain enough? Don’t Panic… yet. In the […]
Transforming Citizen Engagement in Digital Government
Because the digital landscape is evolving so rapidly, the concept of digitising government services has reached a crossroads. Where we used to think about what’s worked before, we now have a tougher question to consider: […]
Harnessing Sovereign AI for New Zealand’s Economic Growth
Unless you live under a rock you will be familiar with “consumer AI”, be it ChatGPT, Claude, Gemini, Midjourney or even the older and somewhat stupider Siri and Alexa. For most people this is the […]
The Future of Efficient Government: Introducing Digital Advocates
Have you ever found yourself lost in a maze of government websites, filling out form after form, only to realise you’ve missed a crucial document or deadline? I certainly have, and I’m sure I’m not […]
Digital in plain English
Emerging technology is coming at us thick and fast. IoT, augmented reality, neural networks, big data, robotic process automation, deep learning, analytics, wearables, blockchain, bots, and digitalisation. This field is becoming so complex that even for the […]
Chatbots, are they the panacea for Customer Experience?
Chatbots have the potential to dramatically improve customer service, reduce the cost to serve, and provide vast amounts of detail about customer interactions. They are one of the hottest new technologies in improving the customer experience. But as with all technology, a bad implementation will result in a bad experience.
Quantum Computing in plain English
Quantum computers are one of the trickiest but most colourful things to try and explain in the entire technology sector. What other technology is explained by talking about zombie cats that aren’t dead or alive until you look at them, spooky action at a distance, quantum-mechanical phenomena, superposition, and teleportation?
In Plain English 