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  • Ransomware in plain English

    Ransomware in plain English

    In the good old days viruses were almost friendly, they very rarely did that much harm,…

  • WAN 2.0 – “Granddad, what was a WAN?”

    WAN 2.0 – “Granddad, what was a WAN?”

    The end is near for the corporate wide area network. In the same way that we now…

  • Design Thinking – How to make it Work

    Design Thinking – How to make it Work

    Your business is lagging, what do you do? Put a bunch of people in a room for…

  • Outcome based Outsourcing

    Outcome based Outsourcing

    Outcome based outsourcing, it’s the double black-diamond ski run of outsourcing, amazing if you nail it,…

  • Your Inbox speaks volumes about your Leadership style

    Your Inbox speaks volumes about your Leadership style

    All organisations like to think they are customer focused, but there’s one simple way to find…

  • Chatbots, are they the panacea for Customer Experience?

    Chatbots, are they the panacea for Customer Experience?

    Chatbots have the potential to dramatically improve customer service, reduce the cost to serve, and provide…

  • Quantum Computing in plain English

    Quantum Computing in plain English

    Quantum computers are one of the trickiest but most colourful things to try and explain in…

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